Baba Roga Ltd Privacy Policy
This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.babarogastore.co.uk.
What personal information we collect
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.
Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
We collect Device Information using the following technologies:
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Log files track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
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Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.
Also, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit and debit card numbers, PayPal account, email address, and phone number. This is called Order Information.
We also collect your contact information when you request notifications that items are back in stock.
By Personal Information in this Privacy Policy, we are talking both about Device Information and Order Information.
How we use your personal information
We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).
Additionally, we use this Order Information to:
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Communicate with you.
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Screen our orders for potential risk or fraud.
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When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site.
Sharing your personal information
We share your Personal Information with third parties to help us use your Personal Information for the express reason of accepting payments on the online store as described above.
We also use Google Analytics to help us understand how our customers use Baba Roga. How Google uses your Personal Information.
Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a search warrant or other lawful requests for information we receive, or to otherwise protect our rights.
Your rights
You have the right to access the personal information we hold about you and to ask that your personal information is corrected, updated, or deleted. If you would like to exercise this right, please contact us.
We note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.
Please note that your information may be processed outside of Europe, including to Canada and the United States.
Data Retention
When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.
Changes
We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.
If you have questions and/or require more information, do not hesitate to contact us at lizzy@babarogastore.co.uk
Jewellery
Materials
All metals are sourced from within the U.K. and are 100% recycled. Items are always cast at my home in Cheltenham or in Birmingham.
Process
When silversmithing, I use a range of hand and electrical tools, and at my home the electricity supplied is 100% renewable. When it comes to casting, I use leftover propane gas cylinders from a local farm to power my gas torch.
Packaging
Packaging has been made and designed using FDS-certified card, and is 100% biodegradable and recyclable. Please note I use repurposed wool as a packaging material. If for whatever reason you would not like to receive any wool in your package, please note this in your order.
Books
Materials
All boards and paper are 100% recycled. Covers are made with fairly-traded Nepalese lokta paper made from the lokta bush, a naturally abundant plant found in the Himalayan region. Lokta regenerates prolifically over 5-7 years, and is harvested and processed primarily by women in rural communities, providing them with reliable employment opportunities. All paper paste used is completely natural and derived from almond and potato starch.
Process
The page designs are original and the dimensions and size of the books are chosen by the artist to minimise as much waste as possible. Book pages are printed by a U.K. company in Exeter using only vegan, non-toxic, and biodegradable inks. Their production and processes are also powered by 100% renewable energy. The books in their entirety are bound by hand in Cheltenham, U.K. with Irish waxed linen thread.
Postage
Any orders will be shipped in either new biodegradable packaging OR in previously used plastic packaging that would otherwise be disposed of. Unfortunately I cannot offer shipping outside the U.K.